Verizon JetPack 4G LTE User Manual download pdf (Page 81)

Common Problems and Solutions

The following are some common problems and solutions.

My MiFi 4620L just powered oﬀ without my pressing the power button. Why?

This may occur under any of the following circumstances.

• Pressing the Master Reset button

• Restarting the device

• Switching proles

• Restoring the conguration settings

• Battery depletion

To restore battery power, follow these steps.

➊ Manually press the power button to turn it back on.

➋ If the battery is depleted, charge the device with the wall charger.

How do I reset the MiFi 4620L back to factory settings?

The master reset button is in a small hole located on the bottom of the device, underneath the

battery cover. This button returns the device to factory settings, including re-setting the network

name (SSID) and network key (Wi-Fi passkey) to those printed on the sticker axed to the back of

the device. To reset the device, follow these steps.

➊ Place one end of an unfolded paper clip into the master reset button hole.

➋ Press the paper clip on the button until the LED blinks green one full blink and then a very

brief blink (about ve seconds).

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Verizon JetPack 4G LTE User Manual Page 81