Verizon JetPack 4G LTE User Manual

User GuideMiFi® 4620L

5 ➊ SIM Card Slot — The SIM card is installed here. ➋ Battery Compartment — The battery contacts connect here. ➌ Master Reset Button — Insert a paperc

6Service Status Indicator (LED) StatesLED Color Status DescriptionNo Light O The device is powered o or otherwise is not receiving power.Yellow Soli

7Service Display StatesDisplay Icon Status DescriptionNo icons The display is o, and the LED is also o.The device is powered o or otherwise is not

8Power ManagementYour device will work from its battery or when plugged into a power source. • Battery — Charge the battery by plugging in the wall ch

9Caring for Your DeviceLike any electronic device, the device must be handled with care to ensure reliable operation. Novatel Wireless recommends the

Accessing the NetworkUsing the Device for the First TimeConnecting to the MiFi DeviceUsing the Device After Setup is CompleteUsing the MiFi 4620L2

11Accessing the Network4G LTEWith LTE bandwidth (700 MHz) you can get the broadband-like speed you require to work eciently outside the home or oce.

12Using the Device for the First TimeTo get started, follow these steps: ➊ Conrm your computer meets the minimum system requirements. (See System Req

13Assemble the Wall ChargerThe wall charger comes with a removable plug. You need to connect it before using the MiFi device for the rst time. To ass

14Remove the 4G LTE SIM CardTo remove the 4G LTE SIM card, follow these steps: ➊ Open the SIM card cover located on the underside of the MiFi 4620L. P

©2012 Novatel Wireless, Inc. All rights reserved. The information contained in this document is subject to change without notice and should not be con

15Insert and Charge the BatteryIMPORTANT Before you use your device, be sure to charge the battery for at least three hours to ensure a full initial

16 ➍ Connect the micro USB end of the charger to the micro USB port of the device. ➎ Plug the other end of the AC wall charger into the appropriate el

17Battery TipsWARNING ! Use only batteries and chargers with your device that have been approved by Novatel Wireless. Always use Novatel Wireless ori

18Power the MiFi 4620L On and OPower On • Press the Power Button until the LED illuminates green or violet.Power Off • Press and hold the Power Button

19Connecting to the DeviceNow you can connect your computer to your MiFi 4620L using Wi-Fi.Connect to MiFi SettingsTo connect to the MiFi 4620L, follo

20Using the Device After Setup is CompleteYou can use the MiFi 4620L as a wireless mobile hotspot to connect your computer and/or (up to a total of te

Conguring MiFi SettingsLoginQuickstartWi-FiNetworkSecuritySystemAdvancedMiFi Settings3

22Conguring MiFi SettingsYou can congure the Wi-Fi settings on your device using the easy-to-use MiFi Settings web-based User Interface (MiFi Settin

23LoginThe Login page is the rst page you see after connecting and prior to logging in. It contains the status bar, the Connect/Disconnect button, an

24Quick StartThe QuickStart menu allows you to quickly change the security settings (administration password and Wi-Fi settings) for your MiFi 4620L.

ContentsGetting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1Overview.

25Change Admin PasswordTo change the administration password used to login to the MiFi device from the QuickStart screen, follow these steps: ➊ Enter

26 ➎ A screen displays conrming that your password has been changed. Click OK.Buttons • Save & Next — Click this button to save any changes made

27Wi-Fi SettingsThe Wi-Fi Settings screen has the following options: • Network Name (SSID) • Security • Wi-Fi Password • Available Wi-Fi ConnectionsTo

28Wi-FiThe Wi-Fi menu allows you to customize the Wi-Fi proles and view details about the devices connected to your device. The Wi-Fi menu has the fo

29 • Security — The security type used to encrypt the wireless network. • WEP 64-bit (least secure, more compatible with older devices) • WEP 128-bit

30Choosing a ProfileYour device comes with the Secure prole already set. The following proles come with your device: • Secure — This is the prole yo

31Updating the Current ProfileTo update the current prole, follow these steps: ➊ Keep the same prole in the Selected Prole pop-up menu. ➋ Make chang

32Connected DevicesThe Connected Devices section has the following: • Hostname — The network name for the connected device (if available). • Date/Time

33NetworkThe Network menu provides detailed LAN, WWAN and SIM information and conguration options, and a manual network selection option. The Network

34LANThe LAN menu takes you to the LAN screen. The LAN screen gives you settings and information about MiFi4620L's network. The LAN screen has t

iiiWi-Fi ...28Wi-Fi Prole ...

35IPv6The IPv6 section has the following options: • Enable IPv6 — The Enable IPv6 checkbox enables or disables the IPv6 feature. • Link Local Address

36WWANThe WWAN menu takes you to the WWAN screen. The WWAN screen gives you settings and information about MiFi4620L's network. This is also whe

37Internet ConnectionThe Internet Connection section shows device settings and status and includes the following: • Status — The status of the Intern

38Connection LogClick the Connection Log button to access the WWAN settings connection log. The Connection Log has the following: • Date/Time — The da

39WWAN LogClick the WWAN Log button to access the WWAN log. The WWAN Log records network events. This data is useful for troubleshooting. Click this b

40WWAN SettingsTo congure the settings, follow these steps: ➊ Select the device connection method from the Auto-connect drop-down menu. The connectio

41SIMThe SIM menu takes you to the SIM screen. The SIM screen gives you settings and information about MiFi4620L's SIM card. The SIM screen has

42Manual Network SelectionThe Manual Network Selection menu takes you to the Manual Network Selection screen. The Manual Network Selection screen tell

43SecurityThe Security menu allows you to change your Administration password, and enable and congure MAC and Port ltering. The Security menu has

44PasswordThe Password screen enables you to set the administration password. This is the password you use to log in to MiFi Settings. The Password sc

ivDiagnostics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

45MAC FilteringThe MAC Filtering screen enables you to allow specic devices to connect to MiFi4620L's wireless network. For example, if you put

46MAC FilterThe Enable MAC Filter checkbox enables or disables the MAC Filter feature. • When the feature is enabled (checked), you must add the MAC a

47Trusted Device ListThe Trusted Device List section displays the MAC address(es) of trusted devices. Only devices in the Trusted Device List are able

48Remove a Device from the Trusted Device ListTo remove a device from the Trusted Device List, follow these steps: ➊ Click on the device in the Truste

49Port FilteringThe Port Filtering screen allows you to block outgoing Internet connections. You can set a list of Allowed Applications to only allow

50Port FilteringThe Enable Port Filtering checkbox enables or disables the Port Filtering feature. • When the feature is enabled (checked), you must s

51Custom ApplicationsThis page is only available when the Port Filtering feature is enabled.Click Custom Applications to open the Custom Port Filterin

52Port RangesYou can dene up to six port ranges for each application. Each port range has the following options: • Start Port — Type the beginning of

53SystemThe System menu provides system information, a system log, and the options to delete notications and reset to factory defaults. The System me

54System StatusThe System Status screen displays detailed information on the status of the system and a system log of various operations. The System S

OverviewComponentsPower ManagementCaring for Your DeviceGetting Started1

55System InformationThe System Information section contains detailed information about the MiFi 4620L. The System Information section has the followin

56Cong FileThe Cong File screen has the following sections: • Config File Download (See Cong File Download on page 56.) • Config File Upload (See Co

57Software UpdateThe Software Update screen has the following sections: • Update Status (See Update Status on page 57.) • History (See History on pag

58AdvancedThe Advanced menu provides audio alert notication options; Wi-Fi, Router and System settings; modem and network operational details; and o

59Audio AlertsThe Audio Alerts screen has the following sections: • Audio Alerts (See Audio Alerts on page 59.) • Audio Alert Notifications (See Audio

60Audio Alert NotificationsThe Audio Alert Notications section has the following options: • Device powered On/O • New Notication message received •

61SettingsThe Settings screen has the following sections: • Wi-Fi (See Wi-Fi on page 62.) • Router (See Router on page 62.) • System (See System on p

62Wi-FiThe Broadcast Network Name (SSID) check box enables or disables the SSID broadcast feature. • If this is enabled (checked), MiFi4620L's w

63GPS Over Wi-FiThe GPS over Wi-Fi (NMEA) check box enables or disables the GPS Wi-Fi feature. To set-up GPS over Wi-Fi, follow these steps: ➊ Check t

64 ➎ After the device driver is installed, open your GPS client software program and follow the conguration instructions. ➏ Start your GPS client sof

2OverviewCongratulations on your purchase of the Verizon Jetpack™ Mobile Hotspot - MiFi® 4620L for 4G LTE™ and Wi-Fi!With the MiFi 4620L you can acces

65SystemThe Automatic Shutdown menu changes the amount of time that expires before the device automatically shuts down.The Turn Off Display menu change

66DiagnosticsThe Diagnostics screen shows information about the MiFi4620L rmware and other system-level information. You can also view the system lo

67ModemThe Modem section has the following: • MEID — The Mobile Equipment Identier (MEID) is used by the mobile data network to identify this particu

684G Network (LTE)The 4G Network (LTE) section has the following: • Status — Status of the network (Disabled, Not available, or Available). • Network

693G Network (GSM/WCDMA)The 3G Network (GSM/WCDMA) section has the following: • Status — Status of the network (Disabled, Not available, or Available)

70Port ForwardingThe Port Forwarding feature allows incoming trac (from the Internet) to be forwarded to a particular computer or device on the MiFi

71Port ForwardingThe Port Forwarding feature forwards incoming trac from the internet to a particular connected device. To use any of the common serv

72Custom ApplicationsThis page is not available unless the Port Forwarding feature is enabled.Click Custom Applications to open the Custom Port Forwar

73DMZThe DMZ feature forwards incoming trac which would otherwise be blocked to the DMZ device. To use this feature, follow these steps: ➊ Select th

OverviewCommon Problems and SolutionsTechnical SupportTroubleshooting4

3System Requirements • Compatible with all major operating systems • Works with the latest versions of browsers, including Android™, Chrome™, Firefox®

75OverviewWhen properly installed, the MiFi4620L is a highly reliable product. Most problems are caused by one of these issues: • System resources re

76Common Problems and SolutionsThe following are some common problems and solutions.My MiFi 4620L just powered off without my pressing the power button

77How do I reset the Access Point and Router settings back to factory settings?To reset the access point and router settings, follow these steps. ➊ Co

78Technical SupportIMPORTANT Before contacting support, be sure to re-start both your computer and the device.Technical SupportFor additional informa

Product SpecicationsRegulatory StatementsWireless CommunicationsLimited Warranty and LiabilitySafety HazardsProper Battery Use and DisposalProduct S

80Product SpecicationsGeneralName: Verizon MiFi4620L JetpackModel: MiFi 4620LApprovals: FCC (North America)Weight: 85 g / 3 ozDimensions: 95 mm

81Regulatory StatementsFederal Communications Commission Notice (FCC – United States)Electronic devices, including computers and wireless modems, gene

82RF Exposure ContentFCC Equipment Authorization ID: PKRNVWMIFI4620 This device is authorized for use in mobile and portable applications.This produc

83Wireless CommunicationsIMPORTANT Due to the transmission and reception properties of wireless communications, data occasionally can be lost or dela

84Safety HazardsDo not operate the MiFi4620L device in an environment that might be susceptible to radio interference resulting in danger, specicall

4Components ➌ ➏ ➋ ➊ ➎ ➍ ➊ Scroll Button — Scrolls left or right through available menu options. ➋ Service Status Indicator (LED) — Shows

85Electrostatic discharge (ESD) Electrical and electronic devices are sensitive to electrostatic discharge (ESD). Macintosh native connection software

86Proper Battery Use and DisposalIMPORTANT In event of a battery leak:• Do not allow the liquid to come in contact with the skin or the eyes. If con

Glossary6

88Glossary ● 3G — Third Generation. 3G refers to the third generation of mobile telephony technology. ● 4G LTE — Fourth Generation. 4G LTE refers to t

89 ● IP Type — The type of service provided over a network. ● IP address — Internet Protocol address. The address of a device attached to an IP networ

90 ● SSID — Service Set IDentifier. The name assigned to a Wi-Fi network. ● TCP/IP — Transmission Control Protocol/Internet Protocol. The set of commu