Verizon 9100EM User Manual Page 4

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  • TROUBLESHOOTING
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Verizon Online
4 Verizon 9100EM Router Troubleshooting
Using the Internet light to troubleshoot the Verizon 9100EM router
1. Verify that your Ethernet cable connection to the Ethernet W
router is securely
AN port on the back panel of the
.
2. Che r FiOS connection.
3. If the Internet light still isn't illuminated, there may be a service outage in your area. If you
=central to display the Verizon
continue with Troubleshooting
ck the connection where the Ethernet cable connects to you
have a mobile phone with Internet access, you can enter
http://cgi.verizon.net/systemstatus/default.asp?template
System Status page.
4. If the Internet isn't illuminated and there is no service outage,
Step 4.
5. If the Internet light still isn't illuminated, please contact Verizon Fiber Solutions Center at
(888) 553-1555.
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