Verizon 9100EM User Manual download pdf (Page 3)

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Verizon 9100EM Router Troubleshooting 3

Using the WAN Coax light to troubleshoot the Verizon 9100EM router

cause of a lost connection to your FiOS

service is a bad connection between the router and your

FiO

• Che where the coaxial cable attaches

route

• h

attac

2. If t

connec

1. The most common

S wall connection.

ck the connection

to the coaxial connection on the back of the Verizon

C eck connection where the same coaxial cable

hes to your FiOS wall connection.

he WAN Coax light is now illuminated but you can't

t to the Internet, continue with Troubleshooting Step

ins off, contact the Verizon Fiber

Solutions

3. If the WAN Coax light rema

Center at (888) 553-1555.

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Verizon 9100EM User Manual Page 3