Verizon FiOS-G1100 User's Guide Page 186
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- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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TROUBLESHOOTING
TIPS
NOTE: The advanced settings should only be configured by experienced
network technicians to avoid adversely affecting the operation of your
Gateway and your local network.
10.0/ TROUBLESHOOTING TIPS
10.0a/ IF YOU ARE UNABLE TO CONNECT TO THE INTERNET:
• The first thing to check is whether your Gateway is powered on
and it is connected to the Internet. Check the Power/Internet light
on the front of the Gateway; if it is lit a solid white color, then
the Gateway itself has successfully connected to the Internet, and
the problem lies elsewhere. If the Power/Internet light is red, the
Gateway is on but is unable to connect to the Internet. In that case,
check the WAN cable (Ethernet or Coax) connecting your Gateway
to the Internet to make sure it is properly connected on both ends.
• Be sure your wireless device is within range of your Wi-Fi Gateway,
move it closer to see if your connection improves.
• Check your network device’s Wi-Fi settings to be sure your device’s
Wi-Fi is on (enabled) and that you have the correct Wi-Fi network
and password (if using a Wi-Fi password) as configured on your
Gateway.
• Be sure you are connecting to the correct Wi-Fi network, check to
be sure you are using your Gateway’s ESSID. In some cases, if using
a wireless password, you may need to enter the Wi-Fi password
into your network device again to be sure your device accepts the
password.
• Check to be sure you are running the latest software for your
network device.
- Quantum™ 1
- CONTENTS 2
- TABLE OF CONTENTS 5
- 11.0 General 200 5
- 11.1 LED Indicators 201 5
- 11.2 Environmental 201 5
- 12.0 Regulatory 205 5
- INTRODUCTION 6
- PACKAGE CONTENTS, SYSTEM 8
- REQUIREMENTS AND FEATURES 8
- FEATURES AND GETTING 10
- TO KNOW YOUR GATEWAY 10
- 1.3a/ FRONT PANEL 11
- GETTING TO KNOW 12
- YOUR GATEWAY 12
- 01 / INTRODUCTION 13
- THE GATEWAY 14
- CONNECTING 17
- SETTING UP 18
- 2.0/ SETTING UP YOUR GATEWAY 19
- Default login credentials 21
- SETTING UP YOUR GATEWAY AND 24
- 02 / CONNECTING 25
- COMPUTER NETWORK 26
- CONFIGURATION AND MAIN SCREEN 30
- 2.2/ MAIN SCREEN 31
- 2.2a/ MENU 32
- 2.2b/ STATUS 32
- BROADBAND CONNECTION 32
- QUICK LINKS 33
- MY NETWORK 33
- VERIZON ZONE 33
- WIRELESS 34
- 03 / WIRELESS 35
- OVERVIEW 36
- 3.1/ WIRELESS STATUS 37
- WIRELESS STATUS AND 40
- BASIC SECURITY SETTINGS 40
- BASIC SECURITY 42
- To set the WEP security: 45
- Key Authentication or Both 45
- 3.3b/ LEVEL 2: SSID BROADCAST 47
- 3.3c/ LEVEL 3: LIMIT ACCESS 49
- WIRELESS MAC 50
- AUTHENTICATION 50
- 3.5/ 802.11 MODE 52
- OTHER ADVANCED 54
- WIRELESS OPTIONS 54
- View the following options: 55
- 3.6a/ WMM SETTINGS 57
- MY NETWORK SETTINGS 61
- 04 / CONFIGURING 61
- ACCESSING MY NETWORK SETTINGS 62
- AND USING MY NETWORK SETTINGS 62
- USING MY NETWORK 64
- USING NETWORK 65
- ACCESSING NETWORK 66
- 05 / USING NETWORK 67
- NETWORK (HOME/OFFICE) 68
- CONNECTION 68
- 5.2/ BROADBAND CONNECTION 75
- ETHERNET/COAX 76
- 1. Click Apply 79
- WIRELESS ACCESS 80
- POINT CONNECTION 80
- BROADBAND ETHERNET/COAX 84
- COAX LINK 85
- ROUTING MODE 87
- CONFIGURATION UPDATES 87
- FIREWALL 90
- 6.1/ ACCESS CONTROL 94
- To apply the rule to: 95
- ACCESS CONTROL AND 96
- PORT FORWARDING 96
- 6.2/ PORT FORWARDING 97
- AND PORT TRIGGERING 98
- 6.3/ PORT TRIGGERING 99
- PORT TRIGGERING AND 100
- REMOTE ADMINISTRATION 100
- 6.4/ REMOTE ADMINISTRATION 101
- AND STATIC NAT 102
- 6.5/ STATIC NAT 103
- SECURITY LOG 104
- STATIC NAT AND 104
- 6.6/ SECURITY LOG 105
- SECURITY 106
- SECURITY SETTINGS 107
- 06 / CONFIGURING 107
- SETTING 114
- PARENTAL 114
- CONTROLS 114
- PARENTAL CONTROLS 115
- 07 / SETTING 115
- ACTIVATING 116
- ACTIVATING PARENTAL 118
- CONTROLS AND RULE SUMMARY 118
- CONFIGURING 120
- ADVANCED 120
- SETTINGS 120
- ADVANCED SETTINGS 121
- 08 / CONFIGURING 121
- USING ADVANCED 122
- SETTINGS AND UTILITIES 122
- 8.1/ UTILITIES 123
- UTILITIES 124
- 8.1b/ RESTORE DEFAULTS 125
- 8.1d/ MAC CLONING 127
- 8.1g/ LOCAL ADMINISTRATION 131
- 8.1h/ REMOTE ADMINISTRATION 131
- DNS SETTINGS AND 132
- NETWORK SETTINGS 132
- 8.3/ NETWORK SETTINGS 135
- Objects page displays 137
- AND ROUTING 138
- 8.3c/ PORT FORWARDING RULES 140
- 8.4/ ROUTING 142
- CONNECTION: 154
- 8.4b/ ROUTING SETTINGS 157
- 8.4c/ IP ADDRESS DISTRIBUTION 159
- DHCP SERVER SETTINGS 161
- DHCP CONNECTIONS 163
- AND TIME 164
- 8.5a/ DATE AND TIME SETTINGS 165
- CONFIGURATION 168
- 8.6/ CONFIGURATION SETTINGS 169
- Click Apply to save changes 175
- MONITORING 176
- 09 / MONITORING 177
- GATEWAY STATUS AND 178
- ADVANCED STATUS 178
- 9.1/ ADVANCED STATUS 179
- 9.2/ SYSTEM LOGGING 180
- CONNECTIONS 181
- TRAFFIC MONITORING AND 182
- BANDWIDTH MONITORING 182
- 9.5/ BANDWIDTH MONITORING 183
- TROUBLE 184
- SHOOTING 184
- 10 / TROUBLESHOOTING 185
- TROUBLESHOOTING 186
- IP ADDRESS 189
- Flash Speed 189
- Power/Internet Light 189
- TROUBLESHOOTING TIPS AND 190
- FREQUENTLY ASKED QUESTIONS 190
- LAN Ethernet – Upper LED 191
- LAN Ethernet – Lower LED 191
- LAN Coax 191
- WAN Coax 191
- FREQUENTLY 192
- ASKED QUESTIONS 192
- SPECIFICATIONS 197
- Gateway are as follows 198
- 11.0/ GENERAL SPECIFICATIONS 199
- LED INDICATORS AND 200
- ENVIRONMENTAL PARAMETERS 200
- 11 / SPECIFICATIONS 201
- 12.0 Regulatory Compliance 202
- 12 / NOTICES 203
- REGULATORY 204
- COMPLIANCE NOTICES 204
- 12.0d/ GENERAL PUBLIC LICENSE 207
- POWERFUL 208
- CHOICE. COUNTLESS 208
- REASONS. THAT’S 208
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