Verizon Delphi Connect User's Guide

AStart HereVehicle Diagnostics by Delphi

8Step 2: Login to your Delphi Account Launch the Delphi Connected Car app.• In the Username field, enter the Registration Key exactly as it is printed

9NOTE: The Delphi Connected Car smartphone app will remain logged in indefinitely, unless the user logs out using the MENU and Log Out selection.Step

10Step 4: Install Your Vehicle Diagnostics Module• Plug the Vehicle Diagnostics Module into the OBD II port. Make sure that the Vehicle Diagnostics

11Step 5: Initiate Vehicle Diagnostics Module SetupStop! Do not proceed until the Status LED is solid blue, indicating activation on the Verizon netwo

12 - Wait an additional 10 seconds for the LED to go out.• When the LED begins to flash blue every 10 seconds, setup is complete.Stop! Do not

13Step 6: Verify Vehicle Diagnostics Module Setup• Start the engine and let it run for at least 30 seconds.• Stop the engine and wait at least 20 se

14Vehicle Diagnostics Removal & Re-Pairing ProcedureIn the event that you need to bring your vehicle in for service or to have it inspected, where

15• Access the Delphi Connected Car app menu by tapping the Delphi icon in the upper left hand corner.• Select Settings • Tap the email address fiel

16Stop! Before You Begin• Verifythekeyfobfeaturewillworkwithyour vehicle by visiting the Vehicle Diagnostics Module fitment guide at con

17Vehicle Diagnostics Key Fob Setup RequirementsPair Key Fob with Your Vehicle Diagnostics Module• Select MENU by tapping the Delphi icon in the Del

18The Bluetooth® (Direct Connect) feature lets you access the Vehicle Diagnostics Module key fob functions on your Delphi smartphone app when within B

19• Select Search for Devices if your phone doesn’t begin scanning automatically.• When ACT231 appears as an available device select it.• The devic

20• Observe the LED on the Vehicle Diagnostics Module and wait until it returns to flashing blue every 10 seconds. • Select the Key Fob screen and te

21Once you have activated and paired your Vehicle Diagnostics Module, you can enjoy many product features which include:DashboardApplication & Ser

22Key FobUse your smartphone as a key.NOTE: Compatible vehicles only. Website

23Find My CarNo more wandering. Use this map feature to find where you’ve parked your vehicle. WebsiteWebsite

24Geo-Fence BoundariesSet up a virtual geo-fence. If your vehicle is driven in or out of the fenced-in area, you’ll be alerted in the app and by email

25Live TrackingWant to see where your child is driving? Track the vehicle on a map in real time. On the smartphone app, you can also speed dial 911.W

26AlertsReceive alerts for vehicle issues and driving conditions. Receive e-mail alerts for speeding (above 75 mph) and geo-fence crossings.Website

27Vehicle HealthDoes your vehicle have health issues? If so, what do they mean? Find the details here.Website

WelcomeYou’re about to experience a powerful device that will deliver a new level of convenience and peace of mind with your vehicle. When combined wi

28Recent TripsGet a summary of your trips. Includes dates and times and shows the locations on a map.Website

29Bluetooth® (Direct Connect)Connect your smartphone to your vehicle using Bluetooth® and have another, faster way to use the key fob functions.

30Customer Information Your Wireless Device and Third Party ServicesVerizon Wireless is the mobile carrier associated with this wireless product. How

31Understanding the Status LED Status LED Status (Engine On)Status (Engine Off)No illumination No vehicle power to device or device failure• Deep s

32Solid or blinking greenOn Verizon network• Idle/dormant (3 blinks every 30 seconds)• Ready, no data activity (solid green)• Data activity (blinks

33Blinking red • Transmitting key fob command to vehicle (2 blinks)• User-initiated vehicle setup in process (1 blink per second) - CAUTION: Not rec

34TroubleshootingIssue Likely Cause(s)Corrective Action(s)Can’t login to my accountIncorrect username or password entryFirst-time: Enter Registration

35No LED illuminationVehicle Diagnostics Module is in deep sleepStart engine, wait up to 10 seconds for LED to illuminate any colorNo power at OBD II

36LED remains solid blueDevice can’t complete vehicle setupDevice is removed from the OBD II port and reinstalledLow voltage or loss of battery power

37Can’t get to Dashboard page for first time login (remains on OBD II Locator page)Vehicle Diagnostics Module is not reaching the Delphi cloud server a

2*Sold SeparatelyVehicle Diagnostics Module works with most 1996 and newer vehicles (cars, light trucks, SUVs and minivans) sold in the United States

38Can’t get to Key Fob setup pageNo Internet connection to smartphone or computerCheck your Internet connectionCloud server problemWait a few minutes

39Can’t get Vehicle Diagnostics Module KeyFob to control vehicle keyless entry systemNot paired See “Can’t get Vehicle Diagnostics Module key fob to

40Can’t pair my smartphone to Vehicle Diagnostics Module with BluetoothIncompatible smartphoneMust be iPhone with iOS 5.0 or later or Android 2.2 or l

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Vehicle Diagnostics ModuleReference GuideProduct Safety and Warranty GuideIf anything is missing, please contact Verizon Wireless Customer Service at

4Equipment Overview1. OBD II connector (plugs into vehicle ’s OBD II port)2. Function button3. Status LED4. Service connector (manufacturer use o

System RequirementsThe Delphi smartphone app works on:• Android 2.2 and later• Apple iOS 5.0 and laterThe Delphi Website at mycar.delphi.com works

6• A supported vehicle identified in the fitment guide connectedcar.delphi.com/fitment.• Relocation Kit* if required.• An activated Vehicle Diagnostic

Step 1: Download Delphi Connected Car App• Launch your smartphone’s app store—either Google Play Store for Android or App Store for iPhone.• Sear