Verizon One User Manual

© 2006 VerizonVerizon OneTMUser Guide

© 2006 VerizonVerizon One User Guide101.2 Networking Requirements (cont’d)NOTE: Before you connect via 10/100 Base-T, you must have an available Ethe

© 2006 VerizonVerizon One User Guide10019. Touch-Screen Features19.13.1.11.4 Restaurants Near Me (cont’d) 3. This is a list of restaurants n

© 2006 VerizonVerizon One User Guide10119.14.1.1 Using Manage Calls Use the Manage Calls screen to turn Call Management on or off, start or stop

© 2006 VerizonVerizon One User Guide10219.14.1.2 Manage Call Forwarding Destinations (Phone Numbers) Use the Destinations screen to vi

© 2006 VerizonVerizon One User Guide10319.14.2.3 Schedule Call Forwarding 1. Select Calendar from the Menu. 2. Select Add on the Calendar screen.

© 2006 VerizonVerizon One User Guide10419.14.2.4 Edit Scheduled Call Forwarding 1. Select Calendar from the Menu. 2. Select the day of the S

© 2006 VerizonVerizon One User Guide10519. Touch-Screen Features19.15 Phone Tips Reference dialing shortcuts that you can use for common phone sh

© 2006 VerizonVerizon One User Guide10619. Touch-Screen Features19.16.3 Display Choose brightness, contrast and Home screen background on

© 2006 VerizonVerizon One User Guide10719. Touch-Screen Features19.16.5.2 Add Cell Phones 1. Select . 2. Select . 3. Select or touch the

© 2006 VerizonVerizon One User Guide10819. Touch-Screen Features19.16.7 Ring Tones You can choose from a list of Ring Tones for your Verizo

© 2006 VerizonVerizon One User Guide10919. Touch-Screen Features19.16.9 Handsets If you have more than one handset associated with your Veriz

© 2006 VerizonVerizon One User Guide11• LCD Screens: The screens displayed in this document are meant to provide a visual representation of Ver

© 2006 VerizonVerizon One User Guide11019. Touch-Screen Features19.16.10 Shortcuts You can create Shortcuts to features from the Home screen. J

© 2006 VerizonVerizon One User Guide11120. Home Networking20.1 What is Home Networking A Home Network connects computers in a household that shar

© 2006 VerizonVerizon One User Guide11220.2 Important Information About Your Verizon One Home Network (cont’d) Note: Hereafter, the V

© 2006 VerizonVerizon One User Guide113Connection Type Minimum System RequirementsWIRED • Pentium® or equivalent and above class machines, Macint

© 2006 VerizonVerizon One User Guide114 LED States and DescriptionsLED State DescriptionPOWER Solid Green Verizon One power i

© 2006 VerizonVerizon One User Guide115 LED States and DescriptionsLED State DescriptionWIRELESS Solid Green Link Established

© 2006 VerizonVerizon One User Guide116 LED States and DescriptionsLED State DescriptionINTERNET Solid Green IP connected (th

© 2006 VerizonVerizon One User Guide117NAMEFax (fax, phone, answering machine)DSL/PhoneResetEthernet (E1/WAN, E2, E3, E4)12V DCOn/Off20.3.3 Interface

© 2006 VerizonVerizon One User Guide11820.3.4 Installing a Wired Network Preparation 1. Before you connect your “Wired” network, you must have

© 2006 VerizonVerizon One User Guide11920.3.4 Installing a Wired Network (cont’d) Verify your Connections 3. Check to see if the Power LED i

© 2006 VerizonVerizon One User Guide123.1 Safety Instructions• Never install any telephone wiring during a lightning storm.• Never install teleph

© 2006 VerizonVerizon One User Guide12020.3.5 Installing a Wireless Network Preparation 1. Ensure that an 802.11b/g/g+ wireless network adapter

© 2006 VerizonVerizon One User Guide12120.3.5 Installing a Wireless Network (cont’d) Verify your Connections 5. Check to see if the Power LED

© 2006 VerizonVerizon One User Guide12220.3.6 Installing Both a Wired and Wireless Network Simultaneously Verizon One supports simultan

© 2006 VerizonVerizon One User Guide12320.4 Accessing Configuration Settings (cont’d) Connecting to the Advanced Features Configuration Tool O

© 2006 VerizonVerizon One User Guide12420.4 Accessing Configuration Settings (cont’d) Navigating through the Advanced Configuration Tool As yo

© 2006 VerizonVerizon One User Guide12520.4 Accessing Configuration Settings (cont’d) Wireless Configuration The following fields will be displaye

© 2006 VerizonVerizon One User Guide12620.4 Accessing Configuration Settings (cont’d) To select a network setting, click the drop-down arrow a

© 2006 VerizonVerizon One User Guide12720.4 Accessing Configuration Settings (cont’d) Wireless Configuration Information Wireless Operation Factory

© 2006 VerizonVerizon One User Guide12820.4 Accessing Configuration Settings (cont’d) Privacy Settings Authentication Type Factory Default = Open S

© 2006 VerizonVerizon One User Guide12920.4 Accessing Configuration Settings (cont’d) Privacy Settings (cont’d) Key Mapping Table Selecting this bu

© 2006 VerizonVerizon One User Guide134.1 FCC Compliance NoteThis equipment has been tested and found to comply with the limits for a Class B digital

© 2006 VerizonVerizon One User Guide13020.4 Accessing Configuration Settings (cont’d) Wireless Key Mappings The following screen will be displaye

© 2006 VerizonVerizon One User Guide13120.4 Accessing Configuration Settings (cont’d) Firewall Configuration The following settings will be displ

© 2006 VerizonVerizon One User Guide13220. Home Networking20.5 Authenticate User 1. Select My Connection . 2. Select to enter your User Name

© 2006 VerizonVerizon One User Guide13320. Home Networking20.7 Confi gure Wireless Settings 1. Select . 2. If you are in Application Mode: Wirel

© 2006 VerizonVerizon One User Guide13420. Home Networking20.8 Manage Security Select Security .20.8.1 Change Firewall 1. Select Firewall . 2.

© 2006 VerizonVerizon One User Guide13520. Home Networking20.8.4 View Services 1. Select Services . 2. Select one of the Services listed. 3. The

© 2006 VerizonVerizon One User Guide13621. Technical Support21.1 Getting Help21.1.1 Touch-Screen Help There are multiple ways to get help with Ver

© 2006 VerizonVerizon One User Guide13721.1.3 Helpful Web Sites • About Verizon One: www.verizon.com/verizon-one • Verizon Online DSL Start Pag

© 2006 VerizonVerizon One User Guide13821.1.7 Verizon One Customer Notifications Verizon One puts the power and intelligence of the Veriz

© 2006 VerizonVerizon One User Guide145.1 Base Unit FeaturesThe following features are provided in the Verizon One Base Unit. An in-depth description

© 2006 VerizonVerizon One User Guide155.2 Cordless Handset Features (cont’d)• Message Waiting/Ringing LED indicator—provides indication

© 2006 VerizonVerizon One User Guide165.3 Touch-Screen Features (cont’d)• Upgrade to iobism Home* See section 19.12 for more information on iobi

© 2006 VerizonVerizon One User Guide176.1 Checking Kit Contents Your kit contains everything you need to set-up Verizon One and install your Ve

© 2006 VerizonVerizon One User Guide187.1 Choosing a Location to Install Verizon OneFor optimal performance of Verizon One, choose a location that

© 2006 VerizonVerizon One User Guide197.2 Installing the Base Unit on a Desktop or Flat Surface (cont’d)Step 3Follow the Instructions on the Veri

© 2006 VerizonVerizon One User Guide2Table of Contents1. Product Description 91.1 Installation Requirements 91.2 Networking Requirements

© 2006 VerizonVerizon One User Guide207.3 Wall Mounting on a Hollow Drywall Surface (Optional) (cont’d)6. Connect the DC 12V power supply cord

© 2006 VerizonVerizon One User Guide218.1 Installing the Handset BatteryIMPORTANT: Before you install or handle the battery, please read Section 3.2

© 2006 VerizonVerizon One User Guide228.2 Parking or Charging the Handset (Battery)Prior to using your Verizon One Handset for the first time, the

© 2006 VerizonVerizon One User Guide238.3 Battery Charge IndicationThe Handset provides 4 indicator levels of the battery charge state. (Full, High,

© 2006 VerizonVerizon One User Guide248.3 Battery Charge Indication (cont’d)Battery Level (Full Charge) – If the Handset is fully charged when remov

© 2006 VerizonVerizon One User Guide258.4 Turning On the HandsetOnce the battery has been installed and the Handset has been charged, the Handset wil

© 2006 VerizonVerizon One User Guide269.1 Registration ProcedureAfter successfully charging your Verizon One Handset, you must perform a registration

© 2006 VerizonVerizon One User Guide279.1 Registration Procedure (cont’d) You may choose to re-name your Handset. See Section 13.4 for Hand

© 2006 VerizonVerizon One User Guide2810.1 Handset Control ButtonsThe following control buttons are provided on the Verizon One Handset:Note: “Off-Ho

© 2006 VerizonVerizon One User Guide2910.1 Handset Control Buttons (cont’d)Button FunctionHold When pressed once, this button will place the call on

© 2006 VerizonVerizon One User Guide310. Verizon One Handset Controls 2810.1 Handset Control Buttons 2810.2 Handset Activity LED 3110.3

© 2006 VerizonVerizon One User Guide3010.1 Handset Control Buttons (cont’d)Button FunctionPressing this button will allow you to:-Access the Handset

© 2006 VerizonVerizon One User Guide3110.2 Handset Activity LEDThe Handset includes an Activity LED, also referred to as the “Voice Message Waiting L

© 2006 VerizonVerizon One User Guide3210.3 BacklightingBacklighting refers to the condition when the LCD screen or the buttons on the Handset or the

© 2006 VerizonVerizon One User Guide3311.1 StandbyAfter you have charged and registered the Handset to the Base, the Standby screen will be displayed

© 2006 VerizonVerizon One User Guide3411.3 New CallsWhen there are new calls in the Incoming Call Log, no messages waiting, and the line is not in use

© 2006 VerizonVerizon One User Guide3511.6 New Calls, Messages Waiting, Line in UseWhen there are new calls in the Incoming Call Log, there are mes

© 2006 VerizonVerizon One User Guide3612.1 Off-Hook Dialing and Dialing Screen Press <TALK> while the Standby screen appears to go to the

© 2006 VerizonVerizon One User Guide3712.2 Preview or On-Hook DialingPress number keys (0-9) during the time that the Standby screen appears to go to

© 2006 VerizonVerizon One User Guide3812.3 Off-Hook & On-Hook Dialing AlternativesBoth Off-Hook and On-Hook Dialing functions can be accessed u

© 2006 VerizonVerizon One User Guide3912.5 RedialPress <Redial> while on the Standby screen to go to the Redial list. The screen will display t

© 2006 VerizonVerizon One User Guide415. Using Intercom and Call Transfer Functions 5615.1 Intercom Functions 5615.1.1 Paging t

© 2006 VerizonVerizon One User Guide4012.6 Incoming Call Screen (cont’d)If no name is present through Caller ID, the Handset will then attempt to ma

© 2006 VerizonVerizon One User Guide41Note: To select soft key functions displayed on the left side of the LCD screen, press the key in the top left

© 2006 VerizonVerizon One User Guide42The following chart displays Main Manu and Sub-Menu options available to the Handset:Menu Option Sub-Menu Optio

© 2006 VerizonVerizon One User Guide4313.1 Incoming Calls LogWhen the [Incoming Calls] menu is selected from the Menu screen, the most recent incomin

© 2006 VerizonVerizon One User Guide4413.1.2 Save a Record to your PhonebookTo save a call record from the Incoming Calls Log to the Phonebook, s

© 2006 VerizonVerizon One User Guide4513.1.3 Erase Call from the Incoming Calls Log (cont’d)Selecting [Erase All] enables you to erase all records

© 2006 VerizonVerizon One User Guide4613.2.1 Ringer VolumeWhen you select [Ringer Volume] the screen below will be displayed with the current volume.

© 2006 VerizonVerizon One User Guide4713.2.3 Keypad TonesWhen you select [Keypad Tones] the following screen will be displayed with the arrow at the

© 2006 VerizonVerizon One User Guide4813.4 Date and Time MenuWhen the [Date and Time] menu is selected, the pointer will be positioned at the Time se

© 2006 VerizonVerizon One User Guide4914.1 View Your PhonebookThe Phonebook within your Handset is available to store Names and Numbers for easy acce

© 2006 VerizonVerizon One User Guide519.1.4.2 Update a Contact 7619.1.4.3 Map a Caller 7619.1.5 Receiving an Incoming Call 7719.

© 2006 VerizonVerizon One User Guide5014.1 View Your Phonebook (cont’d)Select [View] when the pointer is at the desired entry, to view the telephone

© 2006 VerizonVerizon One User Guide5114.2 Add a New Name (cont’d)1. Enter a name with up to 11 characters at the blinking underscore using the

© 2006 VerizonVerizon One User Guide5214.2 Add a New Name (cont’d) The phone number will be formatted according to the following rules:String of

© 2006 VerizonVerizon One User Guide5314.2 Add a New Name (cont’d)The following screen will be displayed: If the Phonebook is full when you select

© 2006 VerizonVerizon One User Guide5414.3 Edit a Phonebook Entry (cont’d)5. Select [Save] to save your settings and to return to Standby.6. Pr

© 2006 VerizonVerizon One User Guide5514.4 Erase a Phonebook EntryTo erase a Name and Number from the Phonebook, choose the desired Name or Number an

© 2006 VerizonVerizon One User Guide5615.1 Intercom FunctionsThe Handset for the Verizon One Base Unit has the default name “Verizon One” and the Bas

© 2006 VerizonVerizon One User Guide5715.1.2 No Answer From a PageIf a Page is not answered, a “No answer” message will be displayed on the device tha

© 2006 VerizonVerizon One User Guide5815.2 Call Transfer Functions 15.2.1 Completing a Call TransferAn external call received on the “Verizon One” H

© 2006 VerizonVerizon One User Guide5915.2.2 Call BackIf the “Verizon One” user presses <OFF> to transfer a call and the Base does not answer,

© 2006 VerizonVerizon One User Guide619.10.3 Reply to an E-mail 9419.11 Alarm/Timer 9419.11.1 Start Timer 9419.11.2 Set Alarm

© 2006 VerizonVerizon One User Guide6015.3 3-Way Conferencing (cont’d)The Handset may select one of the following options:• Press <OFF> on “Ve

© 2006 VerizonVerizon One User Guide6115.5 Out-of-Range DetectionIf the Handset detects an out-of-range condition, it will start searching for the Ba

© 2006 VerizonVerizon One User Guide62Your Verizon One Handset is equipped with a 2.5 mm Headset jack for use with an optional accessory Headset for h

© 2006 VerizonVerizon One User Guide6317.1 Base Speakerphone Control ButtonsThe following control buttons are provided on the Verizon One Base Unit

© 2006 VerizonVerizon One User Guide6417.1 Base Speakerphone Control Buttons (cont’d)Button FunctionIntercom Pressing this button will automatical

© 2006 VerizonVerizon One User Guide6517.2 Base Activity LEDThe Base Unit includes an Activity LED, also referred to as the “Voice Message Waiting LE

© 2006 VerizonVerizon One User Guide6617.2 Base Activity LED (cont’d)17. Verizon One Base Unit ControlsLCD ScreenActivity LEDPower LEDNetworking

© 2006 VerizonVerizon One User Guide6718.1 Base, Stylus and Touch-ScreenIf you are using Verizon One in Active Mode, you will perform most of your in

© 2006 VerizonVerizon One User Guide6818.3 Answering Incoming CallsTo answer an incoming call, from the Base Unit, press <Speaker> during an in

© 2006 VerizonVerizon One User Guide6918.6 Paging from the BaseTo page the Handset from the Base Unit, press <Intercom> on the Base. The Base w

© 2006 VerizonVerizon One User Guide719.16.5.1 Manage Cell Phones 10619.16.5.2 Add Cell Phones 10719.16.5.2.1 Authorizing a Cell Phone

© 2006 VerizonVerizon One User Guide7018.9 Using the Hold ButtonTo place the call in a Hold state, press <Hold> on the Base. The <Hold> b

© 2006 VerizonVerizon One User Guide7119. Touch-Screen Features19.1 Touch-Screen Navigation Verizon One’s visual touch-screen display provides ac

© 2006 VerizonVerizon One User Guide7219. Touch-Screen Features19.1.1 MenuSuperPages*: Search and view residential and business listing information,

© 2006 VerizonVerizon One User Guide7319. Touch-Screen FeaturesE-Mail**: Check and sendE-Mail directly from the Verizon One device.Alarm/Timer: Set an

© 2006 VerizonVerizon One User Guide7419. Touch-Screen Features19.1.2 Touch-Screen Keyboard and Numeric Keypad Select or touch an entry fiel

© 2006 VerizonVerizon One User Guide7519. Touch-Screen Features19.1.4 Call Log* Features19.1.4.1 View Caller The View Caller screen allows you to

© 2006 VerizonVerizon One User Guide7619. Touch-Screen Features19.1.4.2 Update a Contact On the Update a Contact screen, select the Group for the

© 2006 VerizonVerizon One User Guide7719.1.5 Receiving an Incoming Call When you receive a call, Verizon One will display the In Call screen w

© 2006 VerizonVerizon One User Guide7819. Touch-Screen Features19.1.6 Placing an Outgoing Call In addition to the outgoing call methods described

© 2006 VerizonVerizon One User Guide7919.2 Voice Mail The Voice Mail tab works with Verizon Voice Mail Service. You must be a current Verizon H

© 2006 VerizonVerizon One User Guide820.8.4 View Services 13520.8.5 View Clients 13520.9 Setup My Connection 13520.9.1 Setup

© 2006 VerizonVerizon One User Guide8019.3.2 Edit a Contact on Your Speed Dial List 1. Select Speed Dial from the Menu. 2. Touch the

© 2006 VerizonVerizon One User Guide8119. Touch-Screen Features19.5 Address Book Access and manage your online Address Book and directly p

© 2006 VerizonVerizon One User Guide8219. Touch-Screen Features19.5.2 Get Address, Map and Directions The View Contact – Addresses screen

© 2006 VerizonVerizon One User Guide8319. Touch-Screen Features19.5.3.1 Add a Person (cont’d) 7. On the Add Contact - Work Numbers Add

© 2006 VerizonVerizon One User Guide8419. Touch-Screen Features19.5.3.3 Add a Business Contact (cont’d) 5. On the Add Business Contact

© 2006 VerizonVerizon One User Guide8519. Touch-Screen Features19.6.3. Appointments19.6.3.1 Add an Appointment 1. Select Calendar from the

© 2006 VerizonVerizon One User Guide8619. Touch-Screen Features19.6.3.2 Edit an Appointment 1. Select Calendar from the Menu. 2. Select the day o

© 2006 VerizonVerizon One User Guide8719. Touch-Screen Features19.6.4 Tasks19.6.4.1 Add a Task 1. Select Calendar from the Menu. 2. Select Add o

© 2006 VerizonVerizon One User Guide8819. Touch-Screen Features19.6.4.3 View Tasks 1. Select Calendar from the Menu. 2. Select View Tasks on the

© 2006 VerizonVerizon One User Guide8919. Touch-Screen Features19.7.3 Add a Memo (cont’d) To use the keyboard to enter printed text in the drawin

© 2006 VerizonVerizon One User Guide91.1 Installation RequirementsTo install Verizon One, you will need the following:A Network Interface Card (NIC)

© 2006 VerizonVerizon One User Guide9019. Touch-Screen Features19.7.3 Add a Memo (cont’d) To erase portions of the drawing area: 1. Select Eraser

© 2006 VerizonVerizon One User Guide9119. Touch-Screen Features19.9.1 Look Up a Business (cont’d) Tip: Select Categories to look up a business by

© 2006 VerizonVerizon One User Guide9219. Touch-Screen Features19.9.4 Search Results Not only does the SuperPages - Search Results screen displ

© 2006 VerizonVerizon One User Guide9319. Touch-Screen Features19.9.4.2 Add a SuperPages Search Results Number to Your Address Book To

© 2006 VerizonVerizon One User Guide9419. Touch-Screen Features19.10.2 Check E-Mail 1. Select to enter your Verizon Online E-Mail passwo

© 2006 VerizonVerizon One User Guide9519. Touch-Screen Features19.11.3 Start Stopwatch 1. Select to use the stopwatch feature. 2. Select

© 2006 VerizonVerizon One User Guide9619. Touch-Screen Features19.13.1.3 Movies Find out what is playing at nearby theaters. Review movie l

© 2006 VerizonVerizon One User Guide9719. Touch-Screen Features19.13.1.4.1 Local Weather (cont’d) Tip: Once entered, your ZIP Code becomes the

© 2006 VerizonVerizon One User Guide9819.13.1.8 Lottery 1. Open News & More and select Lottery . 2. Lottery results are listed an

© 2006 VerizonVerizon One User Guide9919.13.1.11 Restaurants You can lookup restaurants in your area. Your ZIP Code becomes the default un