Verizon Business Voice Mail User Manual download pdf

GettingStarted

ThefirsttimeyoudialintoBusinessVoiceMail,youwillbeaskedtosetupyour

mailbox. You will need the following information:



Business Voice Mail Access Telephone Number:



Your Telephone Number with Voice Mail:



Temporary passcode (last 4 digits of your telephone number with Voice Mail):

NOTE:Whenyousetupyourmailbox,youwillbepromptedtocreateapersonalPasscode

(4- to 8-digit number).

EnteringYourMailboxtheFirstT ime

(You must do this before you can listen to messages)

If you call from your business telephone line:

1. Dial the Business Voice Mail access telephone number.

2. Enter your default Passcode (the last four digits of your telephone number

with Business Voice Mail), then press

≠

3. Follow the simple voice prompts to set up your mailbox.

If you call from any other telephone number:

1. Dial the Business Voice Mail access telephone number.

2. Enter your 10-digit telephone number with Business Voice Mail.

3. Enter your default Passcode (the last four digits of your telephone number),

then press

≠

4. Follow the simple voice prompts to set up your mailbox.

The first time you dial in to your mailbox, Business Voice Mail will prompt

you to:



Create a new Passcode (4- to 8-digit number). (See page 20.)



Record your Name. (See page 18.)



Record Personal Greeting. (See page 16.)

Message Retrieval — How to listen to messages in your mailbox:

After set-up, Business Voice Mail tells you if you have new messages. Refer to

page 12 for instructions on how to review your messages.

IMPORTANT: Callers can leave messages in your mailbox before you set up your

mailbox; interrupted dial tone on your line indicates a new message is in your

mailbox. Voice Mail will prompt you through mailbox set-up so that you can listen

to your messages.

VPoint and MetroPoint

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Summary of Contents

Page 1 - GettingStarted

GettingStartedThefirsttimeyoudialintoBusinessVoiceMail,youwillbeaskedtosetupyourmailbox. You will need the following information:Business Voice Mail

Page 2 - BusinessVoiceMailService

WheneverYouWanttoUseYourBusinessVoiceMailServiceIf you call from your business telephone line:When you pick up your telephone handset, if you have new

Page 3 - Listening to Your Messages

Listening to Your MessagesFrom the Main Menu, press¡to review your messages.Your messages will be played to you in the following order:1. Urgent New m

Page 4 - Personal Options

Scanning MessagesThis feature allows you to quickly scan your messages by listening to the Timeand Date Stamp (message “envelope”information) for each

Page 5 - Alternate Greeting

Personal GreetingWhen you set up your mailbox, you will be prompted to record your PersonalGreeting. You can re-record your Personal Greeting at any t

Page 6 - Recorded Name

Recorded NameWhen you set up your mailbox, you will be prompted to create a Recorded Name.Recorded Name is the preface for your Automatic Greeting, (s

Page 7 - PasscodeSuppression

Passcode (Password)To change your Passcode:1. At the Main Menu, press¢to select Personal Options.(To reach the Main Menu during message review, press–

Page 8 - SendingMessages

SendingMessagesYou can record and send a message to any other Verizon Voice Mailbox in yourlocalcallingarea.F TosendmessagesusingtheVoiceMailsystem,yo

Page 9 - VoiceMailOverviewMap

Delivery OptionsPrivate¡Future Delivery™Return Receipt£Urgent¢Send≠Cancel–Create a ReminderOne-Time Reminder¡Daily Reminder™Weekday-Only Reminder£Week